Active Listening
Please enjoy this two minute free preview of this course.
Title
Active Listening
Length
9:57
Description
“You’re not listening!” “You didn’t hear me!” “What …?” Listening is more than just hearing what is being said to you. Active listening requires you to not only pay attention, but to also focus on what’s important. This program teaches a five-step listening process that will help you make sure you are hearing what you need to hear, and taking action on it.