Managing Different Generations
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Title
Managing Different Generations
Length
16:36
Description
Rookies and veterans respond to different approaches. That is the theme of this class which lists Do's and Don'ts for managers to remember when dealing with these two generationally different groups. Some of the concepts presented are obvious and some are eye-openers but all of them work in our type of business. The tactics we list won't get you into a problem with age-discrimination laws; in fact, they may very well keep you out of trouble because they focus on positive approaches to people of all ages.
