Making customer experience your focus

When you wear the logo, you are the brand. This course will explain the importance of appearance, hygiene, actions, language and attitude while on the job.

Knowing how teens differ from adults in their attitudes and perceptions will allow you to create an atmosphere that will motivate all employees to higher levels of performance. Learn the important motivators...

In Retailer Profitability Model Part 1, we asked you to make a list of ways that you are already helping your customers reduce their costs. In this course, we will compare how your lists match up with ours.

You've already watched Retail Profitability Model Part 1, and now you're ready to move on to Part 2. Retailers want you to save them money, but you might already be doing almost all you can. Watch this...

You want to make more of a profit. But, sometimes we get stuck in the rut thinking the only way to make profits is to cut our costs. This is not true. This introductory class starts off the series by showing...